Standard Support Services


Below you will find information regarding Beeline’s available support resources, support hours, hours of operation and contact information. Our support services encompass Software Service support, product fulfillment coordination, and billing inquiries. Our support services are available to Beeline Retailers, Supplier Brands, and Riders.

Note: Support services may occasionally be unavailable due to holidays, company planned events, phone/internet disruptions, and/or natural disasters.

  • Beeline Dashboard for Beeline Retailers
    • Available: 24 hours
  • Email: support@beelinebikes.com
    • Available: Full support, Monday – Saturday, 8:00 AM — 5:00 PM Pacific Standard Time; Weekend support, emails returned by end of day
  • Phone: (855) 582-4537
    • Available: Monday – Friday, 9:00 AM – 5:00 PM Pacific Standard Time